1. Introduction

Drafted Commerce LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect personal information when you use our business intelligence and advertising automation services (the "Services"). This policy supplements our Terms of Service.

Our Services are designed for businesses and are not intended for personal, family, or household use. We treat all information under this policy as business-related data.

By using the Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, you must discontinue use of the Services.

2. Information We Collect

We collect information necessary to provide and improve our Services, which may include:

2.1 Personal Information

"Personal Information" refers to any data that can directly or indirectly identify an individual. This may include:

• Account Information: Name, email address, and phone number (optional for SMS alerts).
• Billing Information: Payment details necessary for subscription management.
• Third-Party Platform Data: If you integrate Third-Party Platforms (e.g., Amazon Seller Central, Vendor Central, or other services), we may collect relevant data for analytics and automation.

2.2 Usage Data

We automatically collect usage data, including:

• IP addresses and device identifiers.
• Browser type and operating system.
• Log files, pages visited, and interaction data.
• Cookies and tracking technologies to optimize performance and personalize user experience.

2.3 Customer Data

If you link Third-Party Platforms, we may process Customer Data. You represent and warrant that all Customer Data was collected in compliance with applicable laws and that you have the right to provide it to us.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you register, subscribe, or interact with our Services.
• Automatically: Through cookies, log files, and analytics tools.
• From Third-Party Platforms: When you integrate services such as Amazon Seller Central.
• From Service Providers: Payment processors and analytics partners may share relevant data.

We do not respond to "Do Not Track" browser requests at this time.

4. How We Use Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: Managing accounts, processing payments, providing our services, and delivering analytics.
• To Communicate with You: Sending transaction-related emails, service updates, and email or text alerts about potential issues or anomalies with your accounts when you have opted in for this service.
• For Security and Fraud Prevention: Monitoring for unauthorized access and misuse.
• For Marketing and Advertising: Sending promotional messages (with opt-out options) and personalizing advertising.
• To Comply with Legal Obligations: Meeting regulatory and legal requirements.

5. How We Share and Disclose Information

We do not sell or rent Personal Information. We may share information under the following conditions:

• With Service Providers: Payment processors, cloud storage providers, security vendors, and service providers like Twilio who assist us under strict confidentiality agreements.
• With Affiliated Entities: Entities that are legally controlled by or affiliated with Drafted Commerce.
• With Successors: In the event of a merger, acquisition, or business sale, information may be transferred.
• For Legal Compliance: If required by law, regulation, or government request.
• With Your Consent: If you opt into specific third-party partnerships.

6. Targeted Advertising and Analytics

We use third-party analytics services to track user behavior and measure site performance. Our advertising partners may collect anonymous data to deliver relevant ads. You can opt out of interest-based advertising through industry-standard opt-out tools:

• YourAdChoices
• Network Advertising Initiative

7. Data Retention and Security

7.1 Data Retention

We retain user data as long as necessary for active accounts. If an account is deactivated, we delete personal data after 14 days, unless legally required to retain it.

7.2 Security Measures

We use encryption, access controls, and security monitoring to protect your personal information from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Users have the following rights regarding their data:

• Access & Correction: Request a copy of your personal data and correct inaccuracies.
• Deletion & Opt-Out: Request account deletion or opt out of marketing communications.
• Restrict Processing: Object to certain uses of your data.
• Data Portability: Receive an electronic copy of your data in a structured format.

You can exercise these rights by updating your preferences directly in your account settings, or by contacting us at contact@sellerstack.ai.

9. International Data Transfers

Your information may be stored and processed in the United States and other jurisdictions where our servers or third-party service providers are located. If data is transferred internationally, we ensure adequate protections in compliance with applicable data privacy laws.

10. Special Terms for EEA and California Residents

10.1 EEA Residents (GDPR Compliance)

If you are located in the European Economic Area (EEA), Switzerland, or the UK, we process your data in compliance with the General Data Protection Regulation (GDPR). You have the right to:

• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.

For GDPR-related inquiries, contact us at contact@sellerstack.ai with the subject line "GDPR Data Request."

10.2 California Residents (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of collected personal data.
• Request deletion of personal data.
• Opt out of data sales (we do not sell personal data).

To submit a CCPA request, email contact@sellerstack.ai with "CCPA Data Request" in the subject line.

11. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, contact contact@sellerstack.ai for removal.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted with the updated effective date. If changes are significant, we will notify users via email or platform alerts.

13. Contact Information

For privacy-related inquiries, contact us at:

• Drafted Commerce LLC
• Attn: Privacy Policy Officer
• Address: 573 N 1660 W, Lindon, UT, 84042
• Phone: +1 801-661-9913
• Email: contact@sellerstack.ai
• Online Form: Contact Us

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

14. Compliance

We commit to following all applicable laws and regulations regarding the protection of personal information. We do not share or sell your personal data to third parties for their marketing purposes. We share your personal information with service providers solely for the purpose of delivering our services to you, under strict confidentiality agreements. We ensure that any sharing of data is in compliance with data protection laws.